Warranty Policy

1. Overview

This Warranty Policy explains the warranty coverage provided by Akkivinaya Sports for eligible products sold directly through our website. It should be read together with our Terms & Conditions.

2. Warranty Coverage

Akkivinaya Sports provides a 90-day warranty from the date of delivery against manufacturing defects for eligible cricket bats and equipment sold directly by us, subject to the conditions in this policy.

3. What Is Covered

This warranty covers genuine manufacturing defects in materials or workmanship that are present at the time of delivery and are not the result of normal wear, use, or external damage.

4. What Is Not Covered

This warranty does not cover normal wear and tear from regular use; damage caused by improper storage, humidity, or extreme temperatures; damage from misuse, negligence, or accidents, including toe or edge damage from impact during play; failure to properly prepare or knock-in the bat before match use, where applicable; unauthorised repairs, alterations, or modifications; and cosmetic changes that do not affect performance.

5. How to Make a Claim

To make a warranty claim, please contact our customer support team within the 90-day warranty period, quoting your order number, a description of the issue, and clear photos or video of the defect.

6. Resolution

Where a claim is approved, Akkivinaya Sports will, at its discretion, repair, replace, or provide an appropriate remedy for the affected product, subject to product availability and the nature of the defect.

Where a product is covered by a separate manufacturer's warranty, the terms of that manufacturer's warranty may apply in addition to, or instead of, this policy for that specific product.