Akkivinaya Sports
Shipping & Delivery Policy
How we ship, dispatch, and deliver your Akkivinaya Sports order across India and internationally.
Last updated: 05/09/20261. Overview
This Shipping & Delivery Policy explains how Akkivinaya Sports dispatches and delivers orders placed through our website. It should be read together with our Terms & Conditions.
2. Shipping Charges
✓ Shipping is currently free across India for orders placed through our website, unless a specific product page, checkout screen, or promotional offer states otherwise.
International delivery, where available, may involve additional shipping charges, customs duties, taxes, or import requirements payable by the recipient, as communicated at checkout.
3. Delivery Timelines
Orders within India are generally dispatched and delivered within approximately 7–10 business days from order confirmation, subject to product availability, delivery location, and courier timelines.
Delivery timelines are estimates only and are not guaranteed unless expressly stated otherwise for a specific product or order. Custom, personalised, or knocked-in products may require additional preparation time before dispatch.
4. Order Processing
Orders are processed once payment has been successfully confirmed. You will receive an order confirmation, and subsequent shipping updates, via email, SMS, or WhatsApp where applicable.
5. International Delivery
Where international delivery is available for a product, applicable shipping charges, delivery timelines, customs duties, and import taxes will be calculated and communicated during checkout. International delivery timelines vary by destination and are outside our direct control once handed over to international customs or postal authorities.
6. Delivery Address Accuracy
You are responsible for providing a complete and accurate delivery address and contact information. Akkivinaya Sports is not responsible for delivery delays or failures caused by incorrect, incomplete, or outdated address details provided at the time of order.
7. Delays Beyond Our Control
Delivery may be affected by courier or logistics delays, weather conditions, natural disasters, public holidays, strikes or transportation disruptions, remote delivery locations, government restrictions, or other circumstances beyond our reasonable control. We will make reasonable efforts to keep you informed of significant delays.
8. Order Tracking
Once your order has been dispatched, you can track its status from the Track Order page using your order details.
9. Contact & Grievance
For questions about shipping, dispatch, or delivery of your order, please contact Akkivinaya Sports.
Customer Support Email: [email protected]
Customer Support Phone/WhatsApp: +91 7980071854
Business Address: Azure-1601, Siddha Happyville, Kolkata - 700135, West Bengal, India
Grievance Officer: Priyaa Yadav
Grievance Email: [email protected]
Grievance Address: Azure-1601, Siddha Happyville, Kolkata - 700135, West Bengal, India